Warranty Information
RAM / Memory
After the 30 day return period, all of our memory is covered by a 2 Year Replacement Warranty through RigidRAM and its affiliates.
Products being sent back for replacement after 30 days:
Replacements must have a RMA issued and be returned to RigidRAM prior to us sending the replacement.
The return cost of insurance and method of shipping the product back to us is the sole responsibility of the customer. RigidRAM will pay for the shipping of the replacement and chooses the method of delivery.
Important: Warranties are only valid for the original purchaser and you must be verified before an RMA is issued.
Drives / Storage:
After the 30 day return period, there is a 2 year limited warranty that applies to the original purchaser only. This is verified by order number. The warranty time frame is dependent on the drive and will be specified on the listing at the time of the order. The return cost of insurance and method of shipping the product back to us is the sole responsibility of the customer. Arch Memory will pay for the shipping of the replacement and chooses the method of delivery.
This drive warranty is limited to standard use failure only and is determined by Arch Memory and it's affiliates.
Important: Warranties are only valid for the original purchaser and you must be verified before an RMA is issued.